2.1 The Company will be the data controller in respect of any personal data that you submit to us or that we collect from you when you use The Site. For more information about The Company please visit www.lesenfantsterribles.co.uk.
2.2 If you would like to know what information The Company holds about you or if you have any other queries or complaints in relation to The Policy or The Site, please contact The Company by email: firstname.lastname@example.org
3.1 The Company will collect any information that you willingly provide when you contact The Company via phone or through The Site. This information may include but is not limited to your name and email address, which will be used for providing services to you, contacting you with further information about our services or to improve The Site and/or its services. Any feedback The Company receives from you in correspondence may be applicable to all websites and domains owned by The Company including and not solely limited to The Site.
3.2 The Company will collect any information contained in any correspondence between you and The Company. For example, if you contact The Company, they may keep a record of that correspondence for an indefinite period as permitted by English law. You may also be asked for additional information when you report a problem with The Site.
4.1 The Company will only use the personal information that it collects from you in accordance with The Policy and its own Website Terms and Conditions as applicable to you.
4.2 In addition to the specific uses set out in section 3 above, The Company may use your information for the following purposes:
4.2.1 to ensure that content from The Site is presented in the most effective manner;
4.2.2 to send you general (non-marketing) commercial communications, such as information about The Site (and any associated domains owned by The Company) and services provided to you by The Company at that time;
4.2.3 to provide customer service in relation to your use of The Site, to contact you, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to services;
4.2.4 to develop The Site so as to improve your browsing and viewing experience;
4.2.5 to provide third parties with statistical information about users solely provided that this information will not actively identify any individual user;
4.2.6 to provide you with marketing communications by electronic means (such as email, SMS and/or MMS) about our products, services and events which you have expressly requested to be sent; and
4.2.7 for security purposes.
5.1 Other than as expressly set out in The Policy, or as otherwise required or permitted by law, The Company will not share, sell or distribute any of the information you provide without your consent.
5.2 The Company may disclose your personal information:
5.2.1 to any third party that may provide you with marketing communications by post and/or electronic means (such as email, SMS and/or MMS) about their own products, services, events, special discounts and offers, which you have requested to be sent, or which may be of interest to you where you have expressly consented to be contacted for such purposes;
5.2.2 to any affiliate or third party to whom disclosure is necessary to enable The Company to provide you with any services or products that you have requested through the site which may be provided by such affiliates or third parties;
5.2.3 in the event that The Company sells or buys any business or assets, in which case your personal data may be disclosed to the prospective seller or buyer of such business or assets;
5.2.4 if The Company or substantially all of its assets are acquired by a third party, in which case personal data held about customers will be one of the transferred assets; and
5.2.5 to any person to whom disclosure is necessary to enable The Company to enforce its legal rights, or to protect the rights, property or safety of its employees or where such disclosure may be permitted or required by law (including without limitation to any court, regulator or any other relevant authority).
6.1 The Site may contain content and links to other websites and microsites that are operated by third parties. In addition, advertisements contained on The Site may operate as links to advertiser’s websites, and such advertisers and third parties may also use and place cookies on your computer.
7.1 The Company employs appropriate technological and operational security measures to protect against any unauthorised access to- or any unlawful processing of- any personal information about you that it holds. The Company will retain your information for as long as is necessary, up to 7 years from provision in accordance with General Data Protection Regulations 2018 (GDPR), to provide any services to you for a reasonable period or as long as English law otherwise permits.
7.2 For the purpose of processing transactions for any tickets purchased for the online experience that is hosted on The Site, The Company is required to retain data you provide to ensure completion of transactions and to keep accurate records of the event and your engagement with it.
7.3 Data transmission over the internet is inherently insecure, and although The Company employs appropriate technological and organisational security measures to protect your data from unauthorised access, The Company cannot guarantee the security of any data sent over the internet.
8.1 You are entitled to know what personal data The Company holds about you and you may ask to make any necessary changes to ensure that it is accurate and kept up to date. In certain limited circumstances, you may also be entitled to request the deletion of certain information that The Company holds about you.
8.2 If you have any questions about the personal information that The Company holds about you or would like to make any requests in relation to it, please contact The Company using the contact information provided in section 2 above.
8.3 You may request that The Company ceases sending you any marketing information at any time by providing notification in writing or following any unsubscription instructions included in any marketing communications that are sent to you.
9.1 The Company reserves the right to make changes to The Policy from time to time. Any such changes to The Policy will be posted to The Site and, if deemed appropriate, The Company will notify you of any material changes using any contact information you have provided.
9.2 According to elements of The Policy that require the policies and terms and conditions of other third party sites, The Company is unable to guarantee that any changes to these third party policies and/or terms and conditions will be shared with you. Contacting you to make you aware of any changes is the responsibility of the third parties responsible for these third party sites.
9.2.1 You may request of The Company, at any time, clarification for the collective use of The Policy with other policies and terms and conditions used by third parties